Technical service

Engineers are directly involved in the entire process of design and installation, providing technical support and services from detailed design of drawings to on-site installation guidance.

Pre sales: Experts assist you in auditing

Professional pre design: Provide professional advice based on the specific situation of the building to assist owners and designers in finding the best solution.

On sale: Weibang helps you supervise

Detailed deepening plan: Our company will dispatch engineers to the construction site to assist the designers of the design and construction parties in deepening the preliminary installation plan design and grid design, and provide the most suitable installation method according to the different situations of the building.

Thoughtful engineering implementation: On site support engineers assist the construction party in conducting on-site layout and measurement, and communicate and guide various aspects of data processing and on-site installation. They complete the production of processing drawings in batches according to the construction party's schedule requirements and deliver them to production as soon as possible to ensure the smooth progress of the project construction.

Standardized installation guidance: During the data installation process, we will also dispatch on-site support engineers with rich installation experience to the construction site to track and guide the installation of data throughout the process, and provide timely solutions to any unexpected problems that may arise during the installation process.

After sales: Satisfied and enjoy uninterrupted service

Timely and reliable after-sales service: Before the product is put into use, we will provide training to the owner on product maintenance, disassembly, and upkeep. After the completion of the project, if any product quality issues or inquiries related to product installation and disassembly are found, we will promptly dispatch technical personnel to the site to assist in resolving them.

Production organization and supply period guarantee

Production organization

The major engineering project company establishes an engineering project leadership group, with the general manager personally serving as the leader of the project leadership group and as the overall person in charge of the project, directly guiding the processing and production of products used in the engineering project. The project leadership group consists of five sub groups, namely the technology group, quality group, production group, supply group, marketing coordination group, and each group's members are all strong talents of our company.

Technology team: responsible for deepening and decomposing technology drawings, and coordinating technology issues externally, led by an experienced chief technology engineer.

Quality team: responsible for the incoming inspection of raw and auxiliary materials, the factory inspection of products, ensuring the quality of products from raw material entry to finished product delivery, and ensuring the quality of the project.

Production team: responsible for the processing and production of products, controlling the work, timely keeping production records for each board, and ensuring product quality.

Supply team: Strictly follow the engineering requirements, organize raw materials to be in place in a timely manner, and ensure the needs of production.

Marketing Coordination Team: Responsible for pre-sales, in sales, and after-sales service of engineering products, tracking the flow of products throughout the process and maintaining contact with installation organizations at all times to ensure that engineering product services are not disconnected.

Supply period guarantee

After signing the contract, receiving the deposit, and receiving the processing drawings confirmed by the purchaser, a detailed supply plan shall be prepared according to the project schedule to ensure the quality and smooth completion of the project on schedule. If the supplier fails to supply goods in a timely manner due to their own reasons, all losses caused shall be borne by the supplier.